Napa Valley POS brings years of Point-of-Sale software and hardware experience to retail businesses with a specialty in winery tasting room systems.  Martin Olsen, President and founder, has been working in the POS / IT industry since 1993, and started Napa Valley POS "To really focus on customer service".

We are proud to partner with Microsoft and offer the Microsoft Dynamics® Retail Management System ("RMS") Point of Sale software. RMS has been installed in over 100K locations and provides the perfect base solution for our customers. We've created additional modules that extend the functionality of RMS to handle tasks such as complex discounting, wine shipping compliance and destination sales tax. We have also created integrations to other wine industry software solutions which gives our customers "Best-of-Breed" solutions.

We provide software, hardware and support/training services at affordable prices.

Martin Olsen - President / CEO

17 years experience with POS systems and IT services • RMS Certified • Pepperdine University - Bachelors in Economics • Father of 2 boys • married 15 years • golf fanatic

Dan Williams - POS System Specialist

11 years experience with POS Systems and IT services • RMS Certified
SQL Server Certified • Father of a son and a daughter • avid golfer and dirt bike rider

Jon Trafton - Product Manager/POS System Specialist

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Partners we Recommend: 

To have your business recommended, send your request to info@napavalleypos.com

At 8x8, we offer voice, video, mobile and unified communications solutions for business of all sizes!

From sales to support, implementation to operation, we’re with you every step of the way. Have a technical question? We’ll answer it live. Need help setting up your service? We’ll talk you through it. Want onsite assistance? We’re there for you. With 8x8 you get much more than just a communications provider. You get a long-term partner you can count on. You and your business matter.

8x8, Inc.
810 W. Maude Avenue
Sunnyvale, CA 94085
408-727-1885

Business Technical Support
888-898-8733

Artisan Media is a media services company specializing in Video Production, Digital Photography, and Media Technology to support the sales and marketing efforts of our clients. Our focus is to help you broadcast the personality of your brand and the essence of your company’s message to both prospective and loyal customers. As growing numbers of people turn to the internet to gather information about various products and services, having a solid Digital Marketing strategy is key to converting those visitors into customers and brand ambassadors. With so many choices today online, it is critical that your brand stands out from the rest. Get in touch with us so we can help you Bring Your Label to Life!”

Dan Chapin
Artisan Media
(707) 227-2929
www.artisanmediaservices.com
www.facebook.com/ArtisanMedia
www.twitter.com/ArtisanMedia

Automatic Data Processing (ADP)

Call for a free consultation on employer services including payroll, tax filing and workers compensation

North Bay Regional Office: (415) 899-7303

Brpacific is both a multimedia and website design company. Founded in 2005 by Rocco Ceselin, well-known designer and photographer, Brpacific has been providing professional high quality services in the wine market for nearly a decade. 

With superb design talent, high quality customer service, fast turnaround, and complete attention to detail, BRPacific has enabled companies throughout the United States and Europe achieves and exceeds their goals.

LOS ANGELES OFFICE
910 Martel Ave #302 CA 90046
Los Angeles, CA
Phone: 323 515 4009
www.brpacific.com
E-Mail: info@brpacific.com

WINE COUNTRY RESERVATION DESTINATION

Introducing CellarPass™ - the Next Generation Reservation Tool

www.cellarpass.com
sales@cellarpass.com

Submerce Headquarters
888-963-3006
Tel.: (707) 255-4390
Fax: (707) 286-5519

Chatterbox is a technology-driven Wine Sales and Marketing Services company helping wineries sell their wine directly over the telephone to their loyal consumer base. Chatterbox founder, Mark Pope, A.K.A. The Bounty Hunter, has a 17-year track record of outbound telephone and catalog sales success. This knowledge and skill set serve as the proven platform for Chatterbox Wine Marketing Services.

www.chatterboxwinemarketing.com

To start a relevancy campaign with your loyal fans, please contact:

Christopher Pappe (707) 556-2303 or Chris@chatterboxwinemarketing.com

Cruvee is a customer acquisition vehicle that is designed for wineries to connect with consumers. It aggregates all the conversations and tasting notes around the web including:

• Over 19 Millions of blog posts with 700 dedicated wine bloggers
• Over 15,000 forums – both wine related and non-wine related
• Over 3 million tweets a day
• 100’s of social networking sites and wine groups
• Major wine related tasting note sites

This tool helps to protect and promote a wineries brand by effectively monitoring, measuring and interpreting the online chatter, clutter and its inherent viral effect. They help their clients leverage this consumer generated media as a competitive advantage in today¹s online marketplace. Cruvee not only gives wineries a unique view of their brands public perception in near real-time but they also enable wineries to engage consumers to continue brand loyalty and sales efforts.

evan@cruvee.com
(480) 225-8489
www.cruvee.com

eWinery Solutions is the market leader in e-commerce software dedicated exclusively to the wine industry, including innovative content management, CRM, wine club and allocation management, and internet marketing solutions that enable clients to achieve greater flexibility and control throughout every aspect of their e-commerce programs. Founded in 2002 and based in Napa, eWinery Solutions now serves more than 300 clients in the U.S. and overseas markets utilizing the company’s innovative technology.

Ronald Scharman
707 253-7457
rscharman@ewinerysolutions.com
www.ewinerysolutions.com

When other network support companies put you on hold, KLH Consulting puts you first. Our world-class customer service and unique partnership approach are a step above the rest, with proactive, personalized network solutions that minimize downtime and maximize productivity.

KLH Consulting is ready with the support and expertise to keep you focused on running your business.

www.klhconsulting.com
Call us today to learn more: (707) 575-9986

An attorney in the Napa Valley focusing on wine industry law, business, real property and land use, Matt Eisenberg works with winery and vineyard owners, wine and food-related companies, beer and spirit producers, real estate developers, hotels, restaurants, lenders, nonprofits and other regional, national and international clients.

429 MONTECITO BLVD. NAPA, CALIFORNIA 94559

707.224.1074 tel
707.676.9194 fax
707.481.3119 cell

matt@matteisenberg.com
WWW.MATTEISENBERG.COM

“building collaborative relationships”

Metro Label is a family owned, premiere wine, beer and spirits label printer, located in Napa with 3 additional locations to the Metro Label Group name (Montreal, Vancouver and Toronto). We have several state of the art UV waterless Offset, UV Flexographic and Digital presses, to ensure we have the capacity to meet demanding deadlines with the highest quality.

Our team works in collaboration with our customers, taking great pride in their work and consistently striving to exceed our customer’s expectations. We are proud to be recognized as an environmental leader in the North American label industry.

Ann Herron
Metro Label
707.299.3314 (office)
707.287.2323 (cell)
aherron@metrolabelgroup.com

Microsoft Dynamics Retail Management System POS Software

www.microsoft.com/dynamics/rms

Our Commitment – Proven, Predictable and Repeatable. Proven – 25 years focused on IT with a highly loyal staff and satisfied customer base. Predictable – A constancy with your deliverables and cost estimates. Repeatable – Every engagement driven by our highly developed methodologies and best practices; a process with high efficiencies

Steve Leonardi
CTO / Founder
(707) 338-8886
www.nv-tg.com

New West Technologies is a leading integrator of retail business management solutions. Our solutions provide Point-of-sale and mobile POS systems including Microsoft Dynamics Retail management for the retail industry.
New West Technologies, Inc.
4606 SE Division Street | Portland, OR 97206
sales@newestech.com
(800) 466-7839 | (503) 235-4656
Fax: (503) 235-4416

Pack n' Ship Direct^sm brings together industry leaders in key segments and distribution tiers to form a comprehensive, cost-efficient order fulfillment system. Experience in national distribution and compliance, aided by aggregating volume through a single, integrated system, allows Pack n' Ship Direct to provide the most cost-efficient shipping solution available to wineries and direct marketers - right now and right every time!

www.vynapse.com
info@vynapse.com

Payment Processing Direct is committed to:
• Provide merchant accounts with the best service and state-of-the-art credit card, debit card, gift & loyalty and check processing products
• Support Hypercom, Lipman and Verifone terminals, POS software and other PC-based technology with integrated electronic payment processing
• Provide professional, courteous customer support to our merchant accounts and agent banks, 24 hours a day, 365 days a year

Marty Hinds
650.224.3432
MHinds@ppdirect.net
www.PPDirect.net

Retail Realm™is the World Wide leader in creating customized programs for Microsoft RMS. They have products such asP: RR Touch™ Product that gives the standard POS full touchscreen capability and Multi-Inventory for RMS.  

As a Reseller for Retail Realm™, Napa Valley POS can offer any of these products to our customers.
For Complete details on their product line, please download their latest product brochure:

Click here >>

Born and raised in Italy, Rocco Ceselin first mined his craft at the Advertising School in Udine. After obtaining years of valuable experience in photography, as well as visual and graphic design, he moved to California. Though Italy, with its historic and natural aesthetic, afforded him numerous sources of inspiration, he sought a different creative energy and found it in the natural beauty and pioneering spirit of California.
After years developing both his eye and technique in the disparate environments of San Francisco and the Napa Valley, Ceselin now resides the heart of Hollywood, where he is fueled by the city's diversity and unique energy.

Rocco Ceselin
(323) 515-4009

www.roccostudio.net
E-Mail: rocco9@mac.com

 

ShipCompliant, the wine industry’s leading compliance  management system, helps wineries and retailers of all sizes tackle the complex direct-to-consumer shipping environment.

Reduce costs and ship with confidence with compliance checks, address validation, age verification, auto-populated reports and accurate tax collection. With 40+ integrated technology & fulfillment partners, your wine shipments flow seamlessly from order placement to delivery.

www.shipcompliant.com
sales@shipcompliant.com

Sonic.net is a full-service Internet provider, dedicated to delivering fast, reliable and inexpensive connectivity while providing award-winning technical support. Based out of Santa Rosa, California, we have recently introduced Flexlink to the wine country and are one of the first to bring faster connectivity to the internet at more economical price points to the Sonoma and Napa Valleys. We continue to lead the way in making new access and hosting solutions available, please contact me to discuss the available options.

Tiffany Lawson
(415) 271-3411
Tiffany.lawson@corp.sonic.net

Valutec

Gift Cards integrated with RMS

Choice Custom Card Program
Complete custom gift & loyalty card solutions designed specifically for your business.
1,000–card minimum
Flat monthly fee or per–transaction pricing
Merchandising materials ordered separately
All fees priced individually
Card production in 15 business days

www.valutec.net 
Contact Napa Valley POS for Preferred Rates

Vin | 65 offers solutions for managing winery websites including website design, ecommerce, content management, and customer relationship management.

www.vin65.com
andrew@vin65.com

Want to increase your retail sales while automating reservations?

• GROW YOUR DIRECT-TO-CONSUMER SALES
  Now you can grow your DTC sales and wine club memberships thanks to the only real-time reservation engine built specifically for wineries and tasting rooms.
• ACCOMMODATE CUSTOMERS
  Make it easy for your guests to book reservations day or night.
• SUPPORT MARKETING & SALES
  VinoVisit will capture the name, email address and phone number of each visitor.
• INCREASE YOUR WINE CLUB MEMBERSHIP
  Each online reservation VinoVisit books for you provides another opportunity to grow your club.
• INCREASE PROFITS
  VinoVisit’s online application lets your tasting room staff focus on higher revenue-generating activities.

 www.vinovisit.com

CEO Lisa Gottfried watches a lot of videos online as part of her work. And she noticed three things:

• One, most of those videos are way too long.
• Two, many online videos are rambling, stream-of-consciousness affairs, and rougher around the edges than most businesses feel comfortable with.
• And three, most of those videos aren’t being leveraged to get more traffic and attention on the web and through email.

Video in a Minute was launched to fill that void of smart, on-message and professional video that’s unfussy, on-point, and has a real impact on your business. Video marketing, done and automated, before you can even sneeze. Are you ready for 100 more customers?

Lisa Gottfried
707-332-2163
http://www.videoinaminute.com/

VinTank is the first digital think tank for the wine industry, providing expertise and analysis where technology and the wine industry intersect. With these tools VinTank provides strategic consulting and business development for companies looking to add wine to their offering and for wine companies looking to succeed online.

Visit www.vintank.com for more information.

WineDirectSM is a leader in the winery direct sales arena, providing technology and services that enable wineries to sell more wine through Direct-to-Consumer channels. Headquartered in the Napa Valley, WineDirectSM offers a broad range of logistics solutions, an eCommerce platform with integrated marketing capabilities, and outbound telesales services to help wineries grow their businesses profitably.

Steve Waller
707.603.4077
www.winedirect.com

Winergy helps you Harvest Fans for your Winery. By putting iPads in your Tasting Room, Collecting Emails and Tasting Preferences from your guests, we facilitate Long Lasting Relationships between your Winery and your Visitors. Every time a Visitor leaves your Tasting Room without signing up for your Newsletter, you loose money!

Contact us today through our Winergy website to start Harvesting Fans today!

www.winergyinc.com/