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Commerce7’s POS Just Got an Upgrade! Introducing POS Insights

Know Your Customers. Sell More Wine.

Your POS should do more than process transactions — it should help you sell. With Commerce7, every tasting room interaction becomes a personalized experience that drives higher sales.

Wineries using personalized online shopping pages on Commerce7 see nearly 6x more conversions than those with generic pages. Now, you can bring that same power to your tasting room with POS Customer Insights, built directly into the Commerce7 Point-of-Sale.

With one tap, your team will know exactly who they’re talking to, what they love, and what to recommend next, so you can sell more, faster.

Book a Demo

🍷 Know Their Go-To Wines

See the top wines a customer buys, so your team can confidently suggest their next favorite bottle without the guesswork.

🏅 Recognize Your VIPs

Instantly identify club members and top buyers, along with their membership level and lifetime value, so you can offer exclusive perks and build stronger relationships.

📆 Track Visit Frequency

Whether it’s their first visit or their twentieth, knowing how often a customer comes in helps staff create a warm, personal experience.

🔍 Smarter Recommendations, Instantly

Your POS now suggests wines a customer is most likely to love, helping your team make tailored recommendations that drive sales.

Ready to turn every tasting room visit into a high-converting experience? Chat with our team to see how Commerce7 can help you sell more wine with every interaction.

POS

New Tools to Drive Club Engagement

Event Type: Webinar

Event Date: 03/18/2025

Join RedChirp and Commerce7 for an exclusive webinar showcasing powerful new features designed to help wineries boost wine club engagement and drive better club results. Discover how smart text messaging strategies can encourage more members to customize their shipments and stay engaged throughout every stage of your club runs. 

Commerce7 Founder Andrew Kamphuis and RedChirp Co-founder Jennie Gilbert will walk you through these exciting new tools—plus, you'll hear firsthand success stories from a special winery guest. We’ll wrap up with details on a limited-time promotion that makes it easier than ever for Commerce7 users to get started with RedChirp. 

Don’t miss this opportunity to elevate your wine club communications and maximize engagement!

Mar 18, 2025 10:00 AM in Pacific Time

Register Now

Wine Club Communications

Beyond Box-Checking: Building Accessible Websites that Drive Real Results

Event Type: Webinar

Event Date: 02/26/2025

In this interactive 1-hour webinar with 5forests, they’ll explore how true accessibility can be a powerful growth lever for wineries and other online businesses. You’ll learn the core principles of accessible design, why ‘compliance’ alone is not enough and how inclusive practices can directly boost customer engagement and conversions.

Join us to discover real-life examples, live demonstrations and practical solutions that any website owner—regardless of technical background—can start implementing today!

Feb 26, 2025 10-11am PST 

Register Now

5forest Website Design

Simplify Compliance & Expand Direct Sales: Commerce7's New Vinoshipper Integration

Event Type: Webinar

Event Date: 02/11/2025

Join us to learn how Commerce7's integration with Vinoshipper's compliance and direct sales platform can help you expand your DTC reach while automating your compliance.

In this session, we'll demonstrate how to automatically sync orders between Commerce7 and Vinoshipper in real-time, allowing you to:

  • Expand your DTC sales nationwide with automated compliance checks, reporting, and state filings
  • Eliminate manual entry by processing all orders through a single cart while ensuring compliance across all shipping destinations
  • Streamline your order processing by leveraging Vinoshipper's built-in UPS integration or by connecting to your preferred fulfillment partner.
  • Maintain compliance flexibility with options to either manage your current licenses or tap into Vinoshipper's full-service Compliance Management Services (CMS).

Whether you're new to Vinoshipper or looking to optimize your existing multi-platform setup, this webinar will show you how to leverage the native integration to compliantly expand your market reach while maintaining the tools you already know and trust.

Learn how wineries are using this integration to automate compliance, streamline operations, and grow their direct-to-consumer business.

Don't miss this opportunity to enhance your winery's DTC capabilities—sign up today!

Feb 11, 2025 10-11am PST

Vinoshipper Compliance Direct Sales DTC

WineDirect Acquisition Session

Event Type: Webinar

Event Date: 01/28/2025

Join Andrew Kamphuis, President of Commerce7, for a live webinar on January 28th to learn more about Commerce7’s acquisition of WineDirect’s SaaS division. Andrew will explain what the transition means for your winery, how Commerce7 plans to support you throughout the process, and answer your questions to ensure you have a clear understanding of what to expect.

Register for one of two session:

10am-11am PST

3pm-4pm PST

WineDirect Commerce7

Commerce7 Acquires WineDirect’s SaaS Division

Vancouver, British Columbia – January 16, 2025 – Commerce7, the leading provider of direct-to-consumer solutions for wineries, today announced that its parent company Fullsteam has signed an agreement to acquire WineDirect’s SaaS division. This acquisition strengthens Commerce7’s robust platform by integrating the expertise and resources of both companies, creating an even more innovative solution designed to support the unique needs of wineries.


“The merging of Commerce7 and WineDirect is a big step for the wine industry,” said Andrew Kamphuis, President of Commerce7. “With their expertise in support, we will launch 24/7 support later this year.  The additions from their programming team will allow us to develop even faster on Commerce7.  Third party partners will have a larger base of customers to build apps and extensions for.  Overall we will continue our mission of helping wineries create exceptional customer experiences”.  

As a part of the acquisition, 35 experienced WineDirect employees will join the Commerce7 team, significantly expanding the company’s customer support and operational capabilities. The combined team will play a pivotal role in Commerce7’s plans to offer 24/7 customer support later this year, ensuring wineries have the expertise they need at all times. 

The acquisition will also facilitate a smooth transition for WineDirect’s SaaS clients to Commerce7’s platform, with a comprehensive plan in place to support the migration process. Over the next six months, these clients will begin migrating to Commerce7’s payments gateway, gaining access to advanced features such as Apple Pay, Google Pay, and credit card tokenization for tasting room transactions. Platform migrations are expected to take place over a two year period, with dedicated teams offering personalized support, comprehensive training, and clear timelines throughout the process.

“We’re excited to join forces with Commerce7 to deliver even greater value to the wine industry,” said Joe Waechter, CEO of WineDirect. “This collaboration will provide wineries with new tools to streamline their DTC operations, enhance customer experiences, and drive business growth. It also enables us to focus entirely on WineDirect Fulfillment Services helping wineries maximize efficiencies in their DTC fulfillment operations, manage costs, and expand capacity for customization and scalability.”

With the addition of WineDirect’s team, Commerce7 is well-positioned to set new industry standards and drive meaningful growth for wineries worldwide. The company will continue investing in artificial intelligence and machine learning to advance its platform, enhance support services, and enable wineries to deliver smarter, more personalized customer experiences.

For more information about the acquisition, please visit Commerce7’s acquisition page.

About Commerce7

Commerce7 is a modern direct-to-consumer sales platform for wineries, focused on providing customer-centric commerce solutions. Pulling together POS, Clubs and Subscriptions, eCommerce, CRM, and Reservations into one advanced platform, Commerce7 helps wineries create better shopping experiences - regardless of the channel.

Commerce7 WineDirect

The Loyalty Equation: Driving Retention in the DTC World

Event Type: Webinar

Event Date: 02/05/2025

Discover proven strategies to turn one-time buyers into repeat customers through personalized experiences and data-driven nurturing programs. You don't want to miss this webinar, put on by Assemblage Strategy Group

Feb 5, 2025 10am-11am PST

Register Now

Assemblage Strategy Group Customer Loyalty

Introducing Commerce7 Academy: Your Go-To Learning Hub!

We’re excited to announce the launch of Commerce7 Academy, your go-to resource for learning the ins and outs of the Commerce7 platform and taking your knowledge to the next level!

Commerce7 Academy offers a wide range of on-demand courses designed to help you get the most out of the Commerce7 platform — whether you're managing ecommerce, building your wine club, or optimizing your tasting room operations. With easy-to-follow lessons and a flexible learning format, you can now expand your Commerce7 knowledge at your own pace.

Here’s what you can expect:

Specialized Learning Paths

Courses that cater to specific areas of focus like ecommerce, reservations, club management, and point-of-sale functionality.

Engaging Content 

Bite-sized modules that make learning easy and enjoyable.

Instant Access 

Start your learning immediately — Sign in with your Commerce7 credentials and access the courses right away. 

Ready to get started?

Explore Courses Now

4 Last-Minute Strategies to Optimize Your Sales This Holiday Season

Wine and spirits are often synonymous with celebrations, and there is no shortage of celebrations between November and January. There's a reason this time of year has been dubbed “The holiday season”, after all!  It is the time of year where we go out of our way to gather with friends and family and, unsurprisingly, a time when alcohol sales sky rocket. 

According to a new study, the average American consumes 2X the amount of alcoholic drinks over the holidays than any other time of year. In fact, 69 percent of those surveyed said they’re more likely to socialize during this time of year, leading Americans to spend $537 a month on social events including drinks, dinners and parties — more than double that of an average month. 

Whether buying gifts for loved ones, or simply wanting to bring their favourite wine to a dinner party, the holiday season is the busiest time of year for alcohol eCommerce and it’s important to capitalize on consumers' willingness to spend. 

If you haven’t already started planning your holiday eCommerce strategy, or you’re looking to add a little something extra to help you stand out from your competitors, here are four quick and easy to implement strategies to maximize your wine sales this holiday season.

1. Sell Gift Cards

Since 2006, people have favoured gift cards over any other present and that isn’t likely to change anytime soon. The benefits of gift cards are dual sided — they give the recipient the freedom to purchase whatever they want, all while eliminating the stress of finding ‘the perfect gift’ from the giver. Whether consumers are looking for stocking stuffers, last minute gifts or anything in between, it's easy to see why gift cards are one of the most popular choices among gift giving shoppers. 

From a business perspective, gift cards are a fool proof way to keep a consistent flow of customers before and after the holidays. Leading up to the holidays, your sales will peak from customers looking to purchase gift cards. Once the holidays come to an end, people who received a gift card will visit your winery either in person or online, generating new customer traffic that you wouldn’t have otherwise gained. The best part? 65 percent of gift card users spend 38 percent more than the value of their cards, creating an invaluable post-holiday revenue boost. 

On Commerce7, you can create virtual and physical gift cards to sell to your customers — a surefire way to increase your holiday sales.

2. Offer Holiday Product Bundles 

Every year around the holidays, brands bundle their products together in hopes of catching the attention of consumers and more often than not, it works. Product bundling is a technique where several products are grouped together as a single unit and sold for one price to gently encourage customers to buy more products at a time. This is an easy and effective way to increase your average order value. 

Though there are several ways products can be grouped together, the simplest way to do this in Commerce7 is to create a bundle product. This will allow you to create a new bundle with products you select from your existing inventory and offer it to your customers at a reduced price.

3. Give Your Customers Free Shipping 

It's simple — free shipping leads to more sales. It’s important to remember that consumers are highly motivated by free shipping. In fact, 84 percent of consumers have specifically made a purchase because shipping was free, and 30 percent said they always increase the size of their orders if it qualifies them for free shipping. If offering free shipping on all orders is not realistic for your business, try offering reduced rates ($5.00 shipping all season long) or incentivize customers to qualify for free shipping using promotions (Buy 6 bottles to earn free shipping). 

If you think about shipping from a customer's perspective, free or affordable shipping is practically a must for the holidays. There are so many ways you can approach shipping, but we always recommend offering free shipping on all orders (holiday season or not!). If this isn’t an option, we recommend creating an automatic shipping discount for orders that meet a certain bottle threshold. This is a great way to offer a free shipping option without breaking the bank. By doing this, you incentivize customers to purchase enough bottles of wine to qualify for free or discounted shipping which will increase their average order value and help offset your shipping costs.  

Tip: You can use Cart Carrots to display your shipping promotion in the side cart on your website to both inform and encourage customers to meet your free/discounted shipping threshold.

4. Create Holiday Specific Email Marketing 

If your winery has built out a strong email list, email marketing is an incredible asset during the holiday season. Using emails can help your winery get noticed during the holidays, raise brand awareness and attract new customers through unique deals and holiday promotions. An effective way to create a holiday campaign on Commerce7 would be to create customer tags based on brand engagement (New customer, first-time buyer, repeat buyer, club member) to create segmented email lists and send out email campaigns that contain unique promotions or deals specific to that group of customers using Commerce7 Campaigns. For example: 

  • New customers get 10% off when they spend $150 or more 
  • First time customers get 15% off when they spend $150 or more 
  • Repeat customers get 20% off when they spend $150 or more 
  • Club members get 25% off + free shipping when they spend $150 or more

With these simple tips and tricks, your winery will see an uptick in revenue over the holidays and should be well on its way to a successful holiday season!

eCommerce

Scaling Smart: How to Maximize Profit by Preventing Fraud

Event Type: Webinar

Event Date: 01/13/2025

Fraud prevention isn’t just about stopping bad actors — it’s about safeguarding your profits and delivering a seamless experience that keeps your customers coming back.

Join NoFraud and Commerce7 for an engaging webinar designed to help wine merchants stay steps ahead of evolving fraud threats. Fraud evolves as your business grows, targeting different vulnerabilities at every stage. In this session, Adam Stonekocker, VP of Sales at NoFraud, will walk you through actionable strategies to protect your bottom line and optimize profitability without compromising the customer experience.

By the end of this webinar, you’ll have the insights and tools to defend against costly fraud, retain more revenue, and support sustainable, profitable growth.

What You’ll Learn:

• How fraud evolves and impacts businesses as they scale
• Proactive strategies to prevent fraud while maintaining a frictionless shopping experience
• Steps to retain more revenue and drive long-term profitability

This webinar is a must for wine merchants looking to protect their hard-earned revenue, streamline operations, and deliver an exceptional customer experience. Don’t let fraud eat into your profits — join us and scale smart!

Mon, Jan 13, 2025 10am-11am PST

Register Now

NoFraud

About

The New Way of Commerce    

     

Customer centric commerce for the alcohol industry

At Commerce7, we believe that above price and product, the number one reason a consumer will choose your brand is customer experience. By tailoring your direct to consumer commerce to your customer, we help you build customer loyalty through happiness, which will drive your sales and profit. Our mission is to enable businesses around the world, regardless of size, to succeed by empowering them with the digital tools needed to create a world-class shopping experience for your customers.          

 

Get A Demo  |  Contact Us

  

Modern Tools for Any Size Business

Get access to the entire suite of tools from Commerce7 regardless of your winery’s size or DTC sales. We believe that whether you’re relatively new and small, or an established industry giant, you should be using everything that our platform has to offer.

 

Modern Ecommerce

Show club member pricing and other discounts upfront on product pages. Expedite the checkout process with a best practice checkout which supports modern payment options such as Apple Pay, Google Play, and Alipay.

63% of all web traffic comes from a mobile device, the Commerce7 best practice checkout makes mobile orders easy and efficient.

 

Personalization Engine

Personalize your website visitors online experience by displaying unique content, pricing, and products, based on your relationship with your brand, and the context of their site visit.

Personalizing a consumer’s shopping experience increases average order value 33%, increases the chances a first-time buyer becomes a repeat buyer by 44% and increases the chances a consumer makes a spontaneous purchase by 49%.

 

Modern Club

With our modern club tools, your members can visually personalize their club packages similar to Blue Apron, Dollar Shave Club and modern subscription services. Customers can easily add and remove products, change bottle quantity, cancel online, put the club on hold online, and change the shipment date.

Since switching to a modern club, Constellation Brands US has seen an 11% lift in average club package size across all brands.

 

Smart POS

Access a customer's full profile right from your POS. Use our actionable "Smart Notifications" to handle pickup orders, manage club shipments, handle credit card updates, and other customer issues all with just one click. Use our EMV capability to perform chip and pin card transactions, or allow customers to pay with either ApplePay or GooglePay. Perform card-not-present refunds in house. Manage multiple orders simultaneously. Add items to a customer's order throughout their visit, collect payment when they leave. Toggle between your other customers in the meantime. View customer data right at the till.

 

Enhanced Design Opportunity

Commerce7’s front end widgets plug into any modern CMS such as WordPress or Craft CMS and can be styled through the CSS. No subdomain is ever required throughout the shopping experience, and product pages can be merchandised without restrictions. With Commerce7 you can build and design an online shopping experience that reflects your brand.

 

Convenient Reservation

Allow guests to easily book reservations online through our front end widget, or book reservations through the back end. If an experience isn’t available at a desired date or time, recommended alternatives are displayed. Gain insight and an overview of your day-to-day bookings with our custom property maps. Quickly see which locations are occupied with party sizes and designated hosts. Coordinate staff schedules with reservations effectively.

 

100% API Driven

Commerce7 is 100% API driven. All data on the platform can be pulled or populated via our APIs. You are in full control. Custom integrations, reports, plugins, and custom functionality is easy to achieve. Custom builds can be done by your team, our team, or third-party developers.

 

Get A Demo  |  Contact Us

 

Contact

Contact List

Title Name Email Phone Extension
Zach Kamphuis zach@commerce7.com 604-217-5161

Location List

Locations Address State Country Zip Code
Commerce7 PO Box 17511, Vancouver BC Canada V6E 0B2

List of Locations