Vancouver, British Columbia – Commerce7, the leader in providing modern commerce solutions for the wine industry, has successfully concluded its highly anticipated Commerce7 Live event. The livestream, held on January 26th, provided an exclusive look into the future of Commerce7’s roadmap, unveiling a host of exciting updates and features poised to push the direct-to-consumer wine industry forward.
In 2023, Commerce7 experienced unprecedented growth, launching over 180 new features and setting new benchmarks for the industry. This positive momentum will continue into 2024, as evidenced by the announcements made during Commerce7 Live.
Enhanced Reporting
Commerce7 introduced a brand-new visual reporting dashboard that will simplify the interpretation of key organizational trends. Users will be able to visualize changes across different time periods for easy data comparison. The upcoming improvements to the reporting system will offer faster access to data on all reports, with the added convenience of instant file downloads in the admin, eliminating the need to wait for emailed files.
Smarter, Unified Reservation & POS System
In a move to enhance user experiences, Commerce7 plans to merge reservations and POS into a single app. The new features will include the utilization of table maps and floor plans within the POS system to enhance staff, customer, and order management. Users will be able to interact with any order, even if not the assigned sales associate, without the need for order transfers. Smarter printing options for food and beverages, along with starting a tab with only a credit card, were also announced.
Pushing the Club & Subscription Experience
Commerce7 will be pushing the boundaries of the club model by allowing preferences, including likes and dislikes, to influence subscription club shipments. The process of setting up ‘recurring’ orders for subscription shipments will be simplified, and enhanced AI capabilities will predict and customize the contents of upcoming subscription shipments for a more personalized experience.
Improved Workflows
Efficiency will be at the forefront with Commerce7’s improved workflows, with plans to enable users to perform bulk fulfillment checks and other bulk actions seamlessly. Easier viewing of data from list pages and the ability to import CSV files for customers, products, inventory, and other objects will further enhance operational efficiency.
New ChatDTC App
A noteworthy part of the event was the introduction of the ChatDTC app, the first AI-powered data assistant developed by Commerce7’s long-time industry partner WinePulse. ChatDTC allows users to interact with their Commerce7 data in natural language, asking for information in plain English and receiving precise results promptly, eliminating the struggles associated with finding the right report or building complex queries.
Commerce7 Live showcased the company’s commitment to continuous innovation, empowering businesses to stay ahead of the curve in direct-to-consumer wine technology. The event drew widespread attention from industry professionals, highlighting Commerce7’s position as a leader in providing solutions that redefine industry standards.
For those who missed the livestream, a recording can be found here.
About Commerce7:
Commerce7 is a modern direct-to-consumer sales platform for wineries, focused on providing customer-centric commerce solutions. Pulling together Point of Sale, Wine Clubs, eCommerce, Customer Relationship Management, and Reservations into one advanced platform, Commerce7 is designed to help wineries create exceptional customer experiences – regardless of the channel. For more information please visit www.commerce7.com.
At Commerce7, we believe that above price and product, the number one reason a consumer will choose your brand is customer experience. By tailoring your direct to consumer commerce to your customer, we help you build customer loyalty through happiness, which will drive your sales and profit. Our mission is to enable businesses around the world, regardless of size, to succeed by empowering them with the digital tools needed to create a world-class shopping experience for your customers.
Get access to the entire suite of tools from Commerce7 regardless of your winery’s size or DTC sales. We believe that whether you’re relatively new and small, or an established industry giant, you should be using everything that our platform has to offer.
Show club member pricing and other discounts upfront on product pages. Expedite the checkout process with a best practice checkout which supports modern payment options such as Apple Pay, Google Play, and Alipay.
63% of all web traffic comes from a mobile device, the Commerce7 best practice checkout makes mobile orders easy and efficient.
Personalize your website visitors online experience by displaying unique content, pricing, and products, based on your relationship with your brand, and the context of their site visit.
Personalizing a consumer’s shopping experience increases average order value 33%, increases the chances a first-time buyer becomes a repeat buyer by 44% and increases the chances a consumer makes a spontaneous purchase by 49%.
With our modern club tools, your members can visually personalize their club packages similar to Blue Apron, Dollar Shave Club and modern subscription services. Customers can easily add and remove products, change bottle quantity, cancel online, put the club on hold online, and change the shipment date.
Since switching to a modern club, Constellation Brands US has seen an 11% lift in average club package size across all brands.
Access a customer's full profile right from your POS. Use our actionable "Smart Notifications" to handle pickup orders, manage club shipments, handle credit card updates, and other customer issues all with just one click. Use our EMV capability to perform chip and pin card transactions, or allow customers to pay with either ApplePay or GooglePay. Perform card-not-present refunds in house. Manage multiple orders simultaneously. Add items to a customer's order throughout their visit, collect payment when they leave. Toggle between your other customers in the meantime. View customer data right at the till.
Commerce7’s front end widgets plug into any modern CMS such as WordPress or Craft CMS and can be styled through the CSS. No subdomain is ever required throughout the shopping experience, and product pages can be merchandised without restrictions. With Commerce7 you can build and design an online shopping experience that reflects your brand.
Allow guests to easily book reservations online through our front end widget, or book reservations through the back end. If an experience isn’t available at a desired date or time, recommended alternatives are displayed. Gain insight and an overview of your day-to-day bookings with our custom property maps. Quickly see which locations are occupied with party sizes and designated hosts. Coordinate staff schedules with reservations effectively.
Commerce7 is 100% API driven. All data on the platform can be pulled or populated via our APIs. You are in full control. Custom integrations, reports, plugins, and custom functionality is easy to achieve. Custom builds can be done by your team, our team, or third-party developers.
Title | Name | Phone | Extension | |
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Zach Kamphuis | zach@commerce7.com | 604-217-5161 |
Locations | Address | State | Country | Zip Code |
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Commerce7 | PO Box 17511, Vancouver | BC | Canada | V6E 0B2 |