405 114th Ave SE Suite 120, Bellevue, WA, United States of America, 98004
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OrderPort Appoints Chief Executive Officer
OrderPort Appoints Chief Executive Officer
Wine industry technology veteran, Jim Agger, joins OrderPort to lead growth
Bellevue, WA (April 24, 2025) - OrderPort, a leading provider of software dedicated to the needs of wineries and beverage alcohol producers, today announced it has appointed Jim Agger as Chief Executive Officer. Jim joins OrderPort after developing 15 years of wine industry technology experience across software, eCommerce, logistics, and compliance.
Jim Agger is a highly accomplished industry veteran who will lead OrderPort's next chapter of growth. Over the last dozen years, Jim has served in roles of escalating responsibility at WineDirect, where he most recently served as Chief Revenue Officer and was responsible for the SaaS platform and eCommerce business unit. He also has experience scaling a compliance technology platform at ShipCompliant, where he was the Sales and Business Development Manager. His industry experience started at FedEx Services where he was a Senior Account Executive responsible for the wine vertical.
The appointment follows a recent strategic investment in OrderPort by Performant Capital aimed at accelerating the company's growth. "We are excited to welcome wine industry veteran Jim Agger to the OrderPort team," said Chris McLaughlin, Partner at Performant Capital. "Jim's expertise scaling businesses, driving innovation, and leading high-performing teams makes him the ideal leader for OrderPort."
"I am excited to join OrderPort at a pivotal time for the wine industry," stated Jim Agger. "OrderPort has built a robust, all-in-one technology platform that is critical to the success of our winery and beverage alcohol producer clients. I have a deep respect for the foundation built by the founding team and look forward to working closely with them and the Performant Capital team. My focus will be on leveraging OrderPort's leading platform to deliver continued innovation to assist our clients in the evolving direct to consumer landscape," added Jim Agger.
About OrderPort LLC
OrderPort provides software for wineries and beverage alcohol producers, supporting point of sale, wine clubs, restaurant management, and eCommerce. Based in Bellevue.
State of Wine DTC by the Numbers with Community Benchmark & OrderPort
Event Type: Webinar
Event Date: 04/24/2025
Join Us for a Dynamic “State of Wine DTC by the Numbers” Session with Community Benchmark & OrderPort
Community Benchmark is excited to present an exclusive State of Wine DTC by the Numbers session, hosted by our friends at OrderPort. We’ll break down the latest industry trends so you can clearly see where things stand—and where they may be headed. Backed by real numbers from real wineries like yours, this session offers clarity in a time of uncertainty.
But it’s not just about the numbers—we’ll show you what to do with them.
Discover how to set smarter sales goals using benchmarks and manage them with our brand-new Goal Positioning System, designed to help you focus and act with confidence. You’ll see it in action during a live demo and gain practical insights you can put to use right away.
This will be a dynamic, conversational experience featuring a special guest speaker—one of your own—sharing firsthand perspective from the front lines. Don’t miss this chance to elevate your strategy, sharpen your focus, and connect with peers who are facing the same challenges.
Stay to the end to learn how we integrate with Community Benchmark.
Thursday, April 24th @ 10:00 am PST
OrderPort Announces Strategic Investment from Performant Capital
Leading winery-focused software company receives transformative investment
March 11, 2025 (Bellevue, WA) — OrderPort, a leading provider of software dedicated to the needs of wineries and related beverage alcohol producers, today announced it has received a strategic investment from funds managed by Performant Capital. Performant Capital is a Chicago-based private equity firm that partners with founder-owned software and technology-enabled service companies to accelerate their growth.
Founded in 2003, OrderPort has established itself as the preeminent technology provider for wineries by offering a comprehensive set of point of sale, loyalty program management, wine club management, eCommerce, customer relationship management, marketing, and reservations solutions.
“We are excited to partner with the OrderPort founders and inject growth capital to strategically position the company for continued success,” said Michael Ciaglia, Partner at Performant Capital. “This substantial investment underscores our commitment to investing in founder-led businesses that have built mission-critical software where Performant Capital’s operating expertise can unlock future growth. We were attracted to the wine industry’s only all-in-one solution that incorporates offerings to serve a diverse customer base that includes family-owned and enterprise wineries that value advanced solutions, such as OrderPort Restaurant.”
“The OrderPort team is excited to partner with Performant Capital due to their commitment to the wine industry and technology expertise that will continue to elevate the experience of our customers,” stated Rick Belisle, Co-Founder of OrderPort. “We raised capital to invest behind the product, and with recent marketplace dynamics, we are well-positioned to be the point of sale and direct to consumer technology partner of choice for wineries and related beverage alcohol producers,” added Matt Payne, Co-Founder of OrderPort. Stephen Ratzlaff, Co-Founder of OrderPort, shared, “We are excited to expand the capabilities of the OrderPort platform and continue to deliver best-in-class customer support.”
About OrderPort
OrderPort is a Bellevue-based provider of vertical market software solutions to wineries and beverage alcohol producers. OrderPort’s technology enables its customers to support in-person experiences at wineries and tasting rooms as well as eCommerce transactions. In addition to its fully-featured point of sale system, OrderPort provides industry-leading wine club and restaurant management capabilities. For more information about OrderPort, please visit https://orderport.net/.
About Performant Capital
Performant Capital is a Chicago-based, lower middle market private equity firm focused on investments in technology-driven companies. Performant Capital invests in businesses across software, technology-enabled services, and data intelligence products and services. With over 50 years of collective investing and operating experience in these sectors, Performant Capital’s principals seek opportunities where its depth of investing, operating expertise, and partner network can materially impact performance. More information about Performant Capital can be found at https://performantcapital.com/.
Why Are Wine Clubs so Important to Offer?
Build Loyalty: Turn casual visitors into lifelong fans and keep them coming back.
Steady Revenue: Monthly Memberships give you reliable cash flow that supports growth.
Direct Connections: Share your story, exclusive releases, and events with your most loyal crowd.
Community Building: Wine clubs create opportunities for shared experience.
With six different types of wine clubs, OrderPort gives you the ability to nurture your members in exactly the way you want - resulting in more members and longer lasting memberships.
Some Feature Highlights
- Our modern tools enable you to batch process releases, discount by item and move members from club to club or add members to multiple clubs.
- Memberships can have multiple names associated with the account.
- You can edit orders before or after credit card processing and easily switch delivery methods between pickup and ship.
- You can have limited membership clubs and OrderPort enables you to manage the wait list. There’s no limit on membership size or additional fees for larger clubs.
- Customers can join your clubs online and in the tasting room. Membership benefits are applied to open orders once the customer joins.
- Club members can pick up releases early in your tasting room. The order is created in the POS and flagged as their club release.
- If you offer multiple pick up locations, inventory is automatically corrected if the customer picks up at a different location than was specified for their account.
- Customers can make substitutions and additions to their club order at the point of sale even after the order has been created and their credit card has been charged. Clerks simply update the order in the POS and the customers’ credit card is charged for the difference.
- Auto Update feature updates club member credit cards when they expire.
Stay tuned to see how OrderPort can help you build and grow your wine clubs this holiday season!
How to Sell More Wines with SEO
Event Type: Webinar
Event Date: 09/24/2024
Location: Webinar
Every winery wants more sales, more revenue, and most importantly more profit. But how do you do that? The short answer is more traffic.
Presented by Connor Widder, Kru Marketing
Tuesday, September 24th @ 10:00am PST
For more details or to register to attend our Learn Events go to www.orderport.net/learn
From Vines to Wines: Winery Insurance Coverage Explained
Event Type: Webinar
Event Date: 08/27/2024
Location: Webinar
Join us for an important Learn Event on understanding the unique requirements of comprehensive winery insurance.
Presented by Andrew Barns, Risk Specialist, USI Insurance Services
Tuesday, August 27th @ 10:00am PST
For more details or to register to attend our Learn Events go to www.orderport.net/learn
Orderport Webinar Winery Insurance USI Insurance Services Events
OrderPort Expands Payment Options with New Integration
OrderPort, the leading provider of commerce applications for wineries, now offers 3 unique payment processing options: WorldPay, OpenEdge, and our newest option - OrderPort Payments Powered by Stripe.
To learn more about how OrderPort can deliver DTC Success to your winery,
A Brief Convo on Latino Representation and Accessibility in Wine With Latina Winemaker Nancy Ulloa
"Minorities have such huge buying power that is not being addressed.”
Having grown up in a Mexican household, Nancy Ulloa of Ulloa Cellars has always been aware of the lack of accessibility that latinos have to the wine world. Today, she actively works to bring latinos into the conversation by making wine with the latino community in mind and acting as an educational resource by teaching lessons about wine in Spanish...
Continue Reading on TheGrapevine.Orderport.net
About The Grapevine - Presented By Orderport
Who we are
The Grapevine is a digital magazine for winemakers and wine drinkers. Whether you have been a winemaker selling award-winning wines for years, are just getting your foot in the door, or simply want to know the story behind your favorite wine – this publication is for you.
Writers
Natalie is originally from Seattle but has lived in New York City for 2.5 years now. Natalie has worked at OrderPort, a company that makes software for wineries for over 6 years now. This has given her the opportunity to work individually with wineries and learn the ins and outs of what’s needed to successfully run a winery.
“I am by no means a wine expert, but I love wine and I love stories. I spend most of my days flip-flopping between which I love more. Join me as I interview winemakers, learn about wineries across the country, and drink delicious wine.”
Reach out anytime
We are excited to give wineries a platform to share their stories, and make the world of wine a fun experience that’s available to everyone.
Please reach out if you would like your winery or content featured. Cheers!
About
Point of Sale. Wine Club Management. eCommerce. Reservations. Loyalty Programs. Dynamic Reports. Essential Integration.
Agile and modern OrderPort is built for wineries.
Based in Bellevue, Washington OrderPort has been building great software since 2002.
OrderPort is owned and managed by its partners:
- Rick Belisle - Business Development
- Matt Payne - Technology & Operations
- Stephen Ratzlaff - Partner Relations
Contact
Contact List
| Title | Name | Phone | Extension | |
|---|---|---|---|---|
| Business Development | Rick Belisle | rick@orderport.net | 206-399-6100 |
Location List
| Locations | Address | State | Country | Zip Code |
|---|---|---|---|---|
| OrderPort | 405 114th Ave SE Suite 120, Bellevue | WA | United States of America | 98004 |
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