450 Green Island Rd, American Canyon, CA, United States of America, 94558
Wineries can provide unique, customized experiences to wine drinkers who shop online through personalized loyalty programs.
Customer loyalty programs are a valuable tool for any business to create brand affinity, repeat purchases and customer retention. According to the 2015 Colloquy Customer Loyalty Census, American households hold memberships in an average of 29 loyalty programs, but are only active in 12 percent of their enrollments. This data speaks to the importance of creating loyalty programs that add value to the consumer. Read the full blog here.
Our goal is to help wineries sell directly to consumers in the way that works best for them. Today, we do that by providing our clients with end-to-end sales solutions—from ecommerce to fulfillment—as well as educational materials designed to help them grow.
It lets you reach new customers, engage current ones, and keep more of your profits. But to really excel, you need to also meet your customers’ sky-high expectations for service and delivery.
Convenient ordering, great customer service, speedy delivery, and impeccable accuracy are all par for the course these days—and the stakes are only getting higher. As the only company providing end-to-end DTC sales solutions, we’re the partner who can help you exceed their expectations at every turn.
Because we process so many ecommerce and fulfillment orders each day, we have access to data and insights that no one else does. We use that to create educational materials that can help all wineries learn anything and everything they want to about the DTC channel, no matter what stage of growth they’re in.
Title | Name | Phone | Extension | |
---|---|---|---|---|
Joe Waechter | President & CEO | Joe.Waechter@winedirect.com | ||
Jim Agger | SVP Ecommerce | Jim.Agger@winedirect.com | ||
Andrea Smalling | VP Marketing & Sales | andrea.smalling@winedirect.com | ||
Jena Domingue | VP Client Success | jena.domingue@winedirect.com |
Locations | Address | State | Country | Zip Code |
---|---|---|---|---|
WineDirect Fulfillment | 450 Green Island Rd, American Canyon | CA | United States of America | 94558 |