450 Green Island Rd, American Canyon, CA, United States of America, 94558
Direct-to-Consumer Platform Achieves PCI DSS Service Provider Level 1 Compliance – Highest Level of Security in the Protection of Credit Card and Cardholder Data
American Canyon, CA – August 5, 2021 – WineDirect is pleased to announce the achievement of Payment Card Industry Data Security Standard (PCI DSS) Level 1 Compliance, the most stringent compliance standard for the safe handling of credit card holder data. The Attestation of Compliance was granted by Certified Auditor 360 Advanced Inc., after a rigorous audit process. With this demonstration of compliance, WineDirect is also now recognized on The Visa Global Registry of Service Providers.
The PCI DSS compliance framework is the most recognized industry standard for safely handling credit card holder information, especially important for online merchants who accept credit card transactions. Service Provider Level 1 is the highest and most stringent of the PCI DSS compliance requirement levels.
The process to achieve this level of compliance becomes increasingly challenging as the number of transactions processed per year increases. In their 2020 Impact Report, WineDirect reported processing over 11 million orders through the platform, a number that requires adherence to the same expectations as platforms such as Shopify and BigCommerce.
To achieve Service Provider Level 1, the WineDirect team worked with Auditors through 300+ security requirements over 8 months. Director of Platform Engineering, Ken Escueta describes it as “the right thing to do, ensuring that our winery clients and their customers have the highest level of credit card data security possible.”
WineDirect will continue to advance its security program and evolve policies and practices. “Security risks to credit card data rise with the number of payment card transactions that are processed.” Joe Waechter, WineDirect CEO said, “Winery ecommerce continues to grow, and our clients’ growth is outpacing the category. It’s important that we do everything possible to safeguard customer data as a key part of our promise to be The Winery’s Champion.”
About WineDirect
WineDirect is the leader in winery direct-to-consumer (DTC) services including ecommerce, point-of sale, wine club, fulfillment, and marketplace distribution solutions. In an era of rapidly increasing consumer expectations, our unique end-to-end platform enables wineries to provide next-level service and create customer relationships that last. Serving more than 2,000 wineries worldwide, WineDirect is headquartered in Napa Valley with offices in Paso Robles, CA; Santa Maria, CA; Sherwood, OR; Glenwillow, OH; Vancouver, BC; and McLaren Vale, Australia. Learn more about how we are helping wineries succeed with DTC at www.winedirect.com
Our goal is to help wineries sell directly to consumers in the way that works best for them. Today, we do that by providing our clients with end-to-end sales solutions—from ecommerce to fulfillment—as well as educational materials designed to help them grow.
It lets you reach new customers, engage current ones, and keep more of your profits. But to really excel, you need to also meet your customers’ sky-high expectations for service and delivery.
Convenient ordering, great customer service, speedy delivery, and impeccable accuracy are all par for the course these days—and the stakes are only getting higher. As the only company providing end-to-end DTC sales solutions, we’re the partner who can help you exceed their expectations at every turn.
Because we process so many ecommerce and fulfillment orders each day, we have access to data and insights that no one else does. We use that to create educational materials that can help all wineries learn anything and everything they want to about the DTC channel, no matter what stage of growth they’re in.
Title | Name | Phone | Extension | |
---|---|---|---|---|
Joe Waechter | President & CEO | Joe.Waechter@winedirect.com | ||
Jim Agger | SVP Ecommerce | Jim.Agger@winedirect.com | ||
Andrea Smalling | VP Marketing & Sales | andrea.smalling@winedirect.com | ||
Jena Domingue | VP Client Success | jena.domingue@winedirect.com |
Locations | Address | State | Country | Zip Code |
---|---|---|---|---|
WineDirect Fulfillment | 450 Green Island Rd, American Canyon | CA | United States of America | 94558 |