450 Green Island Rd, American Canyon, CA, United States of America, 94558
According to Selfstartr, of the businesses in the U.S. with loyalty programs in place, 75 percent see a return on their investment. These efforts are a great way for promoting consumer engagement and encouraging repeat business. It is six to seven times more costly to find new consumers, the website said. However, keeping 5 percent more repeat shoppers on average increases overall profits up to 95 percent.
Statistics show consumers enjoy these offers as well. As of 2015, the average American is a member of about 13 loyalty programs, compared to 11 in 2014. Seventy-six percent of shoppers believe such programs are a part of the consumer-business relationship, and 83 percent said they made shoppers more likely to keep purchasing from a brand. Read the full article here.
Our goal is to help wineries sell directly to consumers in the way that works best for them. Today, we do that by providing our clients with end-to-end sales solutions—from ecommerce to fulfillment—as well as educational materials designed to help them grow.
It lets you reach new customers, engage current ones, and keep more of your profits. But to really excel, you need to also meet your customers’ sky-high expectations for service and delivery.
Convenient ordering, great customer service, speedy delivery, and impeccable accuracy are all par for the course these days—and the stakes are only getting higher. As the only company providing end-to-end DTC sales solutions, we’re the partner who can help you exceed their expectations at every turn.
Because we process so many ecommerce and fulfillment orders each day, we have access to data and insights that no one else does. We use that to create educational materials that can help all wineries learn anything and everything they want to about the DTC channel, no matter what stage of growth they’re in.
Title | Name | Phone | Extension | |
---|---|---|---|---|
Joe Waechter | President & CEO | Joe.Waechter@winedirect.com | ||
Jim Agger | SVP Ecommerce | Jim.Agger@winedirect.com | ||
Andrea Smalling | VP Marketing & Sales | andrea.smalling@winedirect.com | ||
Jena Domingue | VP Client Success | jena.domingue@winedirect.com |
Locations | Address | State | Country | Zip Code |
---|---|---|---|---|
WineDirect Fulfillment | 450 Green Island Rd, American Canyon | CA | United States of America | 94558 |