450 Green Island Rd, American Canyon, CA, United States of America, 94558

http://www.winedirect.com

800.819.0325

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Ecommerce Security – Tips for keeping financial information protected

You juggle many responsibilities when running an online wine store. One of those responsibilities is data security.  Nowadays, data security is top of mind with businesses and consumers alike.  When dealing with financial data, it's important to make sure all personal information is protected and that the vendors you entrust with that data are providing world-class security solutions.

At WineDirect and Vin65, nothing is more important to us than the security of our customer’s data.

We take a number of steps to ensure your data remains secure.  We’ve outlined some of them here.  Of course, we are always happy to answer questions you may have regarding security so please don’t hesitate to contact the Vin65 support team.

PCI Compliance
Vin65 is PCI Level 2 certified. PCI Data Security Standards (PCI DSS) are technical and operational requirements for protecting cardholder data and other information used to authorize transactions. Adhering to the PCI DSS is not a single event but rather an ongoing process, and we undergo regular scans by a PCI Security Standards Council approved scanning vendor (ASV) to ensure our platform meets rigorous standards. Along with the testing performed by third parties we select, our customers engage third parties to scan our platform on a daily basis.

How We Monitor for Threats
We regularly monitor our entire platform for intrusions and data breaches, and we perform monthly reviews of all logs. Quarterly network vulnerability scans are performed by Comodo HackerGuardian to ensure our platform, systems, and network are secure from attacks.

Securing Your Data in the Cloud
Cloud computing provides a number of benefits such as reduced capital expenditures, lower IT costs, and importantly, improved security. Economies of scale allow cloud providers to invest heavily in highly skilled security teams and the latest technologies. In fact, the security resources of cloud providers frequently exceed those that organizations can afford independently.

The Vin65 hosting infrastructure is located in the Amazon Web Services (AWS) cloud, which allows us to take advantage of their world-class protection. Their data centers are state-of-the-art and utilize innovative architectural and engineering approaches. Amazon is PCI Level 1 compliant and holds several industry security certifications in addition to that. Because we are an AWS customer, you can rest assured that the Vin65 architecture is built on top of some of the most secure computing infrastructure in the world.

Building Secure Products
From the design phase, to coding and testing, we make sure best practices are incorporated throughout the development of our products.  We’ve been an Amazon AWS Partner for over two years, and we regularly attend their training conferences to ensure our team stays on top of best practices related to data security.

Features You Can Take Advantage Of To Safeguard Your Customer Data
User security within the Vin65 platform allows you to customize permissions by user. Domain admin users have access to all information. They can configure staff as basic admins, granting them access to the specific features required for their roles. Domain admin users can also set user accounts as inactive and change passwords to ensure they are secure.  Inactive accounts are automatically deactivated after 90 days.

The Vin65 platform maintains logs of the last person to modify records. We display history for your sensitive order data so that you can review what actions have taken place on each order and create a proper audit trail.

About

Our goal is to help wineries sell directly to consumers in the way that works best for them. Today, we do that by providing our clients with end-to-end sales solutions—from ecommerce to fulfillment—as well as educational materials designed to help them grow. 

For wineries looking to stay competitive, a smart DTC strategy is critical.

It lets you reach new customers, engage current ones, and keep more of your profits. But to really excel, you need to also meet your customers’ sky-high expectations for service and delivery. 

Today’s consumers want it all. And we can help you give it to them.

Convenient ordering, great customer service, speedy delivery, and impeccable accuracy are all par for the course these days—and the stakes are only getting higher. As the only company providing end-to-end DTC sales solutions, we’re the partner who can help you exceed their expectations at every turn.

But we’re also dedicated to showing you how to optimize your DTC sales.

Because we process so many ecommerce and fulfillment orders each day, we have access to data and insights that no one else does. We use that to create educational materials that can help all wineries learn anything and everything they want to about the DTC channel, no matter what stage of growth they’re in.

> Visit www.winedirect.com to learn more

Contact

Contact List

Title Name Email Phone Extension
Joe Waechter President & CEO Joe.Waechter@winedirect.com
Jim Agger SVP Ecommerce Jim.Agger@winedirect.com
Andrea Smalling VP Marketing & Sales andrea.smalling@winedirect.com
Jena Domingue VP Client Success jena.domingue@winedirect.com

Location List

Locations Address State Country Zip Code
WineDirect Fulfillment 450 Green Island Rd, American Canyon CA United States of America 94558

List of Locations