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Wine Club Members Want to Swap Wines ”” Here’s How to Make It Effortless
Wine club flexibility drives retention — but for many wineries, giving members the freedom to change wines before a shipment often comes at the cost of time, stress, and manual work.In our recen
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Online Reservation Systems vs. Built-In Booking Features on Winery Websites ”” What Should You Choose?
In today’s wine industry, tasting room reservations are not just operational tools — they are strategic levers. According to the 2025 SVB State of the Wine Industry Report, tasting room vi
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📬 Say Goodbye to Inbox Overload: How WineSpot’s Email Bot Turns Messages Into Resolutions
If you’re running a winery, you already know that customer emails don’t trickle in — they flood.Especially around wine club releases or holiday shipping, your team’s inbox beco
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WineSpot x Commerce7 + RedChirp: Automating the Painful Parts of Winery Support
At WineSpot, we set out to solve the customer service challenges that winery teams face every day — especially during wine club season. Wine swap requests “Where’s my shipment?&rdquo
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More Than a Platform: Bottle360 Powers the Modern Winery
In the dynamic world of winery Direct-to-Consumer (DTC) sales, having the right platform can make all the difference. With read more
Want Faster Support Without More Staff? Meet WineSpot ”” Your New AI Teammate
Event Type: Webinar
Event Date: 05/08/2025
Wineries are overwhelmed with emails, voicemails, and repetitive customer questions — especially during wine club season. Most don’t have a dedicated support
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WineSpot AI: Filling the Gap in Winery Customer Service
Winery marketing teams are in overdrive these days—accelerating efforts to attract younger consumers, growing wine club membership and elevating tasting room and online interactions for prospect
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Live Chat, Chatbots, SMS or AI Agent ”” What’s the Best Fit for Your Winery?
Today’s customers expect fast, convenient support — and they don’t care how small your team is. If they can’t get an answer quickly (and on their terms), they’ll move on.
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winemarketing customersupport dtc winerytech wineindustry automation winesales ai
License to Win: 5 Advantages of Automated Customer Service in Wineries
License to Win: 5 Key Benefits of Automated Customer Service in WineriesAs technology advances and labor costs rise, businesses across industries are turning to automation—and the wine industry
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OrderPort Announces Strategic Investment from Performant Capital
Leading winery-focused software company receives transformative investmentMarch 11, 2025 (Bellevue, WA) — OrderPort, a leading provider of software dedicated to the needs of wineries and related read more
